EVALUASI APLIKASI MOBILE DESAIN MENGGUNAKAN METODE NIELSEN’S ATTRIBUTES OF USABILITY

EVALUATION OF MOBILE APPLICATION DESIGN USING NIELSEN'S ATTRIBUTES OF USABILITY METHOD

  • Khadijah Hulliya UIN Syarif Hidayatullah Jakarta
  • Aliza Fatha Amanda UIN Syarif Hidayatullah Jakarta

Abstract

To achieve good software standards, software quality testing is required, including usability. One of the factors that determine software quality is ease of use. In this study, the authors conducted research on the Canva application. This application has been downloaded 100 million times by users on Google Playstore. In this study, the authors used the usability testing method. The data used in this study were obtained through questionnaires and literature studies. The purpose of this research is to find out the results of the usability evaluation of the Canva application. Data was obtained through literature research and Nielsen's questionnaire on usability features. The use of Nielsen's Usability Attributes questionnaire method, which has five indicators: Learnability (easy to learn), Efficiency (efficient), Memorability (easy to remember), Errors (failure), and Satisfaction (satisfaction), the purpose of this study is to determine the results of usability evaluation on the Canva application. Testing with the NAU method gives an average result of 4.02 (Agree) from a rating scale of 5 (Strongly Agree). That is, users agree that the function runs well.

Downloads

Download data is not yet available.
Keywords: Usability Evaluation, Nielsen's Attributes of Usability (NAU), Mobile App Design

References

T. Wahyuningrum, Buku Referensi Mengukur Usability Perangkat Lunak. 2021.

D. Yuniarto, A. Subiyakto, A. B. Abd. Rohman, and R. R. Marliana, “Assessment of Readiness and Usability of Information Systems Use,” Jurnal Online Informatika, vol. 4, no. 1, p. 1, Sep. 2019, doi: 10.15575/join.v4i1.256.

O. Wuriyanti and P. Febriana, “Komunikasi Problematika Penggunaan New Media (Whatsapp) di Kalangan Lansia sebagai Media Bertukar Pesan di Era Digital,” Jurnal Komunikasi, vol. 16, no. 2, pp. 161–175, 2022, doi: 10.21107/ilkom.v15i2.15770.

I. K. Putri, S. Hadi Wijoyo, and Y. T. Mursityo, “Analisis Usability dan Pengalaman Pengguna Pada Aplikasi pemesanan Budget Hotel Menggunakan User Experience questionnaire (UEQ) (Studi Kasus Pada Airy Rooms),” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 3, no. 7, pp. 6748–6756, 2019, [Online]. Available: http://j-ptiik.ub.ac.id

A. A. Ifandi and T. C. Kusumandyoko, “Penerapan Metode User Centered Design Pada Pengembangan Antarmuka Aplikasi Kesehatan Hewan,” Jurnal Barik, vol. 5, no. 1, pp. 68–80, 2023, [Online]. Available: http://journal.unesa.ac.id/index.php/JDKV/

A. Subiyakto, V. Adhiazni, E. Nurmiati, N. Hasanati, S. Sumarsono, and M. Irfan, “Redesigning User Interface Based on User Experience Using Goal-Directed Design Method,” in 2020 8th International Conference on Cyber and IT Service Management, CITSM 2020, Institute of Electrical and Electronics Engineers Inc., Oct. 2020. doi: 10.1109/CITSM50537.2020.9268822.

N. Gardenia Ameniar, H. Prastawa, and Z. F. Rosyada, “Evaluasi User Experience Menggunakan Metode User Experience Questionnaire (Ueq) Dan Penerapan Kansei Engineering Pada Aplikasi Cinepolis Cinemas,” Industrial Engineering Online Journal, vol. 11, no. 4, 2022.

K. Mei Rida et al., “Some rights reserved BY-NC-SA 4.0 International License perancangan prototype aplikasi tiket wisata di kota pemalang menggunakan ux lifecycle,” vol. 7, no. 1, pp. 90–100, 2022, doi: 10.36341/rabit.v6i1.1984.

M. B. Rosson and J. M. Carroll, “Usability Evaluation,” Usability Engineering, pp. 227–271, Jan. 2002, doi: 10.1016/B978-155860712-5/50008-4.

Zulfiandri, S. N. Putri, and A. Subiyakto, “Evaluating User Interface of A Transport Application Using Usability Evaluation Methods,” in 2021 9th International Conference on Cyber and IT Service Management (CITSM), 2021, pp. 1–7. doi: 10.1109/CITSM52892.2021.9589020.

S. N. Islami and M. Dody Firmansyah, “Evaluasi Ui/ux Dari Aplikasi Ikmas Dengan Menggunakan Metode Design Thinking Dan Pengujian Pengguna,” Rabit : Jurnal Teknologi dan Sistem Informasi Univrab, vol. 9, no. 1, pp. 29–38, Dec. 2023, doi: 10.36341/rabit.v9i1.4116.

C. Hass, “A Practical Guide to Usability Testing,” in Consumer Informatics and Digital Health: Solutions for Health and Health Care, Springer International Publishing, 2019, pp. 107–124. doi: 10.1007/978-3-319-96906-0_6.

S. Hidayatuloh and N. Zalfayana, “Usability Testing Pada Website Bisnis Pikapp Indonesia Dengan Kuesioner Nielsen Attributes Of Usability (Nau),” Jurnal Ilmiah Teknik Informatika (TEKINFO), vol. 24, no. 1, 2023.

A. N. Zaman, M. As’adi, I. Nur, R. Rizal, and H. Mahfud, “Pemberdayaan dan Pelatihan Desain Grafis Bisnis Kekinian Pada Desa Limo,” 2020.

A. Novitasari and E. Pratiwi, “E-Modul Interaktif Berbasis Canva Untuk Meningkatkan Kemandirian Belajar Siswa Pada Sekolah Dasar,” INNOVATIVE: Journal Of Social Science Research, vol. 3, no. 3, pp. 3437–4246, 2023.

L. Hijrah, M. Fikry Arransyah, K. Putri, N. Arija, R. K. Putri, and A. Bisnis, “Pelatihan Penggunaan Canva Bagi Siswa di Samarinda,” Abdimas Siliwangi, vol. 4, no. 3, pp. 335–343, 2021.

S. B. Z. Zettira, N. A. Febrianti, Z. A. Anggraini, M. A. W. Prasetyo, and E. Tripustikasari, “Pelatihan Aplikasi Canva untuk Meningkatkan Kreativitas Desain Promosi Usaha Mikro Kecil dan Menengah,” Jurnal Abdimas Prakasa Dakara, vol. 2, no. 2, pp. 99–105, Oct. 2022, doi: 10.37640/japd.v2i2.1524.

A. Agustin, S. Andrean, S. Susanti, R. Rahmiati, and H. Hamdani, “Review Aplikasi Kredivo Menggunakan Analisis Sentimen Dengan Algoritma Support Vector Machine,” Rabit : Jurnal Teknologi dan Sistem Informasi Univrab, vol. 9, no. 1, pp. 39–49, Dec. 2023, doi: 10.36341/rabit.v9i1.4107.

E. Adyati Rahmasari and A. F. Yogananti, “Kajian Usability Aplikasi Canva (Studi Kasus Pengguna Mahasiswa Desain),” ANDHARUPA: Jurnal Desain Komunikasi Visual & Multimedia, pp. 165–178, 2021, [Online]. Available: http://publikasi.dinus.ac.id/index.php/andharupa

S. Tjandra, “Evaluasi Usability Dalam Desain Interface,” 2011.

P. Weichbroth, “Usability of mobile applications: A systematic literature study,” IEEE Access, vol. 8, pp. 55563–55577, 2020, doi: 10.1109/ACCESS.2020.2981892.

E. Nurmiati and M. Shidqa Irahman, “Evaluasi Usability Aplikasi Microsoft Word Menggunakan Questionnaires Nielsen’s Attributes Of Usability (Nau) (Studi Kasus : Mahasiswa Program Studi Biologi Uin Syarif Hidayatullah Jakarta Tahun 2021),” Jurnal Perangkat Lunak, vol. 5, no. 2, pp. 217–223, 2023.

J. Nielsen, “Usability Inspection Methods,” 1994.

Jakob Nielsen, “Usability 101: Introduction to Usability.”

Published
2024-07-15
How to Cite
[1]
K. Hulliya and A. Amanda, “EVALUASI APLIKASI MOBILE DESAIN MENGGUNAKAN METODE NIELSEN’S ATTRIBUTES OF USABILITY”, rabit, vol. 9, no. 2, pp. 372-379, Jul. 2024.
Section
Articles
PDF (Bahasa Indonesia)
Abstract views: 18
downloads: 6